SHIPPING & RETURNS

SHIPPING POLICY

At Mash&More, we are committed to delivering your custom-made bags in a timely manner, ensuring they are well-packaged to preserve their quality. We strive to keep our shipping costs transparent and affordable. Your satisfaction with our shipping services is our top priority.

Local Shipments (Croatia):

Standard Delivery: 5-10 business days for €5
Express Delivery: 3-5 business days for €15

International Shipments:
Delivery takes 5-10 business days, with costs ranging from €8 to €15, depending on weight.

All orders are processed promptly to ensure you receive your items as quickly as possible.

RETURN & EXCHANGE POLICY

We aim to ensure your satisfaction! Please note that refunds or exchanges are only permitted for damaged goods. If you receive a damaged item, kindly contact us within 14 days of receipt with photographic evidence of the damage. We will guide you through the return process and ensure a prompt resolution. Thank you for your understanding!

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